Email Setting

The Email Settings section in the Enterpristore Helpdesk system allows administrators to configure the SMTP (Simple Mail Transfer Protocol) settings used for sending system-generated emails. These settings ensure that notifications, confirmations, and other automated messages are delivered correctly to customers and staff.

Fields

• Mailer – The method used to send emails (e.g., smtp).
• Host – The SMTP server address (e.g., smtp.mailgun.org).
• Port – The port number for the SMTP connection (e.g., 587).
• Username – The email account username used for authentication.
• Password – The password for the SMTP account (hidden for security).
• Encryption – The encryption method for secure email transmission (e.g., tls).
• From Address – The email address that appears as the sender.
• From Name – The display name that appears as the sender.
• Recipients (comma separated) – A list of email addresses that will receive system notifications.

Action

• Save Changes – Applies and stores the updated email configuration.

This completes the detailed explanation of the Email Settings module in the Enterpristore Helpdesk system.